![]() You need to disconnect one external hard drive and connect your PS4 drive to be able to establish the connection. The PS5 can only accommodate one external drive. We recommend exFAT, because it supports files that are over 4GB in size. If you are currently connecting another external hard drive to your PS5, then your PS4 HDD will not be able to get to its system. You’ll need to make sure your hard disk, SSD or USB drive is formatted using the FAT32 or exFAT file systems – the PS4 doesn’t support the NTFS file system. This is because the PS4 doesn’t encrypt and format the entire drive when making backups – it leaves your hard disk or SSD free to be used for other tasks if you’ve got the space. If you want to use an external drive to store console backups the process is only a little more complex. Pick the option to Format the drive as extended storage, and the console will take care of the whole process.Īs ever, you do need to remember to use a USB 3.0 product with a capacity between 250GB and 8TB, otherwise the process won’t work. This is because the PS4 uses its own encrypted file system when using a hard drive or SSD as extended storage.Īll you’ve got to do is plug your drive into the console, head to the Settings menu, open Devices, and then USB Storage Devices. I have looked online and nothing has helped.If you want to format an external hard drive for PS4, the process couldn’t be much simpler. "Cannot access the USB storage device CE-31414-3". With both of them when the backup actually starts I get the following error message: ![]() I have tried using a FAT32 and exFAT external drive. All because they never thought there might be a power outage during a save. The USB cable has two ends - one to connect into the drive, and one to connect into the computer. I'm trying to backup my drive because I had a power outage while playing Shadow of War and I lost my savegame. Whether the computer is powered on or powered off, simply connect the cable to your device and it should be ready to be used less than 30 seconds later (depending on your computers speed). ![]() ![]() If I stop using the USB device as extended storage then try the backup, it tells me that the device is not connected.īut I can only connect as extended storage! This is a catch-22 and very frustrating! ![]() The connected USB Storage is being used as extended storage". Then I go to System → Backup and Restore → Back up PS4, but it gives the following error: However when I connect my external drive there is only one option: 'Use this Extended Storage'. It seems simple: connect the drive, select backup PS4, hit 'Go'. ![]()
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